SlotSaver — Terms of Service

Effective date: July 18, 2026

These Terms of Service ("Terms") govern your use of SlotSaver, the no-show guard that sits on top of your existing booking tool, made available at slotsaver.the-atlas-project.net by The Atlas Project ("we," "us," "our," or "Provider"), operator of the "An Atlas Project" family of products. Please read them carefully. By creating an account or using the Service you agree to these Terms and to our Privacy Policy, which is incorporated by reference.

A note on how SlotSaver handles money. SlotSaver never holds your clients' deposits. Refundable deposits are charged, held, refunded, and (on a no-show) forfeited entirely through your own Stripe account via Stripe Connect. We are not a party to those transactions, we take no cut of any deposit, and you remain the merchant of record. See §7 and §10.4.

§0 Definitions

• "We," "us," "our," "Provider" — The Atlas Project, operator of the Atlas Project portfolio.
• "Service" — the SlotSaver software-as-a-service made available at slotsaver.the-atlas-project.net, including its website, application, APIs, dashboards, public deposit-status pages, and related documentation.
• "You," "your," "Customer" — the individual or entity that registers for or uses the Service. If you use the Service on behalf of an organization, "you" means that organization, and you represent that you are authorized to bind it. In these Terms you are also referred to as the "provider," because you are the booking business that arms the guard.
• "Client" or "end client" — a person who books an appointment with you and who may be asked to place a refundable deposit or receive reminders through the Service. Your clients are not parties to these Terms.
• "Account" — your registered access credential and workspace for the Service.
• "Subscription" — a paid or free plan granting access to the Service for a recurring term.
• "Order" — your selection of a plan at signup or checkout, together with these Terms.
• "Your Content" — data you submit to, upload to, or generate within the Service, or that the Service accesses on your instruction from a connected account — including your booking data, appointment records, client names and email addresses, deposit records, reminder settings, and waitlist entries.
• "Third-Party Services" — services not operated by us that you connect to or that the Service relies on (e.g., Stripe, Calendly, and later Cal.com or Acuity).
• "Output" — results the Service produces, such as your no-show scan figures, deposit-lifecycle states, reminder schedules, waitlist offers, and analytics.
• "Deposit" — a refundable, manual-capture charge placed on your client's payment method, held on your connected Stripe account, that auto-refunds when the client attends or is forfeited to you on a recorded no-show, per the terms you set.
• "Terms" — these Terms of Service, together with the SlotSaver rider below and any Order.

§1 Acceptance of Terms

By clicking "Create account," "Sign up," "Subscribe," "I agree," or a similar control, or by accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not create an account or use the Service.

You represent that you are at least 18 years old and, if acting for an organization, that you have authority to bind it. These Terms form a binding agreement between you and The Atlas Project. We may present a summary of these Terms for convenience, but the full text governs.

§2 The Service; Accounts; Eligibility

2.1 What SlotSaver is. SlotSaver is a stateful no-show guard that layers on top of the booking tool you already use (Calendly at launch; Cal.com and Acuity later). It does not replace your booking tool and does not host your availability or booking links. Depending on your plan, SlotSaver adds: a free no-show calculator scan; a refundable Stripe deposit with automatic refund on attendance; an escalating reminder cadence delivered by email; and, on Pro and above, an auto-rebook waitlist that offers empty slots to waiting clients.

2.2 Account registration. You must provide accurate, current registration information and keep it up to date. You are responsible for all activity under your Account and for maintaining the confidentiality of your credentials. Notify us promptly at admin@the-atlas-project.net of any unauthorized use.

2.3 Authentication. The Service uses Supabase for authentication (magic-link and Google sign-in). You are responsible for safeguarding any password, magic link, or OAuth session associated with your Account.

2.4 Eligibility. The Service is intended for business and professional use by users who are at least 18. It is not directed to children (see §16). You may not use the Service if you are barred under applicable law or sanctions (see §17).

2.5 One account per provider unless we agree otherwise in writing. You may not share credentials or resell access. Studio plans support multiple staff and calendars within your own organization.

2.6 Changes to the Service. We may add, modify, or discontinue features. We will use reasonable efforts to give notice of material adverse changes to paid features. Continued use after a change constitutes acceptance.

§3 Subscriptions, Billing, Fees, and Refunds

3.1 Payment processor. Your subscription to SlotSaver is processed by Stripe. By subscribing, you authorize us and Stripe to charge your payment method for the fees associated with your plan. We do not store full card numbers; card data is handled by Stripe. (Separately, your clients' deposits run entirely on your own connected Stripe account — see §7 and §10.4 — and are not part of what we charge you.)

3.2 Plans and prices. SlotSaver is offered on the following tiers. Annual plans are billed once per year and are priced at two months free versus monthly (monthly × 10). All prices are in U.S. dollars.

The tier features and limits shown at checkout and on the pricing page govern. SlotSaver charges a flat subscription only — there is no performance fee and we take no percentage of any deposit.

3.3 Automatic renewal. Unless otherwise stated, paid subscriptions automatically renew at the end of each billing period (monthly or annual) at the then-current rate until cancelled.

3.4 Free tier. The Free Reminder tier has usage limits (including a single hosted reminder) and may change or end at our discretion. We will not begin charging a paid rate without your having selected a paid plan.

3.5 Price changes. We may change prices. For recurring subscriptions, we will give at least 30 days' notice before a price change takes effect for your next renewal, by email to your Account address or by in-product notice. If you do not agree, you may cancel before the change takes effect.

3.6 Cancellation. You may cancel at any time from your Account settings (the Stripe Billing Portal) or by emailing admin@the-atlas-project.net. Cancellation takes effect at the end of the current billing period. You retain access until then. When your subscription ends, the guard's paid capabilities (deposits, escalating cadence, waitlist) stop arming new bookings; disconnecting SlotSaver does not move or cancel any booking in your booking tool.

3.7 Refunds. Except where required by applicable law, subscription fees are non-refundable, and we do not provide prorated refunds for partial periods, unused time, or downgrades. If mandatory local consumer law grants you a refund or withdrawal right, we honor it to the extent required. (This section governs your subscription to us. Refunds of your clients' deposits are a separate matter handled on your Stripe account under the policy you set — see §7 and the SlotSaver rider.)

3.8 Taxes. Fees are exclusive of taxes. You are responsible for any sales, use, VAT, GST, or similar taxes, excluding taxes on our net income. Where we are required to collect tax, it will be added at checkout.

3.9 Failed payments. If a charge fails, we (via Stripe) may retry. We may suspend or downgrade your Account for non-payment after reasonable notice.

3.10 Chargebacks. If you dispute a subscription charge with your bank rather than contacting us first, we may suspend your Account pending resolution. Please contact admin@the-atlas-project.net before initiating a chargeback.

§4 Acceptable Use

You agree not to, and not to permit any third party to:

1. Use the Service in violation of any law, regulation, or third party's rights.
2. Reverse engineer, decompile, or attempt to derive source code, except to the extent this restriction is prohibited by law.
3. Resell, sublicense, or provide the Service to third parties except for your own use in running your booking business.
4. Circumvent usage limits, rate limits, or access controls; probe, scan, or test the vulnerability of the Service without authorization.
5. Upload malware, or content that is unlawful, infringing, or that you lack the rights to submit.
6. Use the reminder or waitlist features to send unlawful, deceptive, or unsolicited bulk communications, or in violation of anti-spam laws (see §21.3).
7. Use automated means to extract data from the Service beyond features we provide, or to build a competing dataset or product.
8. Charge, hold, or forfeit deposits in a manner that is unlawful in your jurisdiction or industry, or that you have not properly disclosed to your clients (see §21.2 and §21.4).
9. Interfere with or disrupt the integrity or performance of the Service or the data it contains.

We may investigate suspected violations and may suspend or terminate access for conduct we reasonably believe violates this section or creates risk or legal exposure.

§5 Your Content; Licenses; Responsibility

5.1 Ownership. As between you and us, you retain all rights in Your Content. We claim no ownership of it.

5.2 License to us. You grant us a worldwide, non-exclusive, royalty-free license to host, copy, process, transmit, and display Your Content solely to provide, maintain, secure, and improve the Service for you, and as needed to route it to the Third-Party Services you have enabled (e.g., to place a deposit on your Stripe account, or to send a reminder via our email provider). This license ends when Your Content is deleted, except for residual backups purged on our ordinary cycle and records we must retain by law.

5.3 Your representations. You represent that you have all rights and consents necessary to submit Your Content — including your clients' names and email addresses — and to have us process it as described, and that your use of the Service does not violate law or third-party rights. Because SlotSaver processes personal data about your clients on your behalf, you are the controller of that data and we are your processor; see §21.5 and the mini-Data Processing Addendum in the Privacy Policy.

5.4 Sensitive data. Do not submit special-category data (e.g., health, biometric, government-ID, or payment-card numbers) into free-text fields. Client payment-card details are collected and stored only by Stripe on your connected account, never by us.

5.5 Feedback. If you send us suggestions, we may use them without restriction or obligation to you.

§6 Intellectual Property; Third-Party Marks

6.1 Our IP. The Service, including its software, design, text, and the "An Atlas Project" and "SlotSaver" names and logos, is owned by us or our licensors and protected by IP laws. Except for the limited right to use the Service under these Terms, no rights are granted to you.

6.2 License to you. Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes for the term of your Subscription.

6.3 Third-party trademarks / nominative use. SlotSaver names third-party booking tools (Calendly, Cal.com, Acuity) and Stripe only to identify the services it works with. Those names are the trademarks of their respective owners and are used only for nominative identification. We are not affiliated with, endorsed by, or sponsored by those companies.

§7 Third-Party Services and the Flow of Funds

7.1 Connections you enable. The Service integrates with Third-Party Services at your direction — Calendly (and later Cal.com/Acuity) for your booking feed and booking events, and Stripe Connect for deposits. Your use of those services is governed by their own terms and privacy policies. You are responsible for maintaining those accounts and permissions and for the accuracy of the scopes you grant.

7.2 Calendly (and other booking tools). The free scan reads your recent booking history on a read-only basis to count past no-shows; it cannot move or cancel a booking. Once you arm the guard, SlotSaver receives booking-event webhooks and uses the minimum access needed to attach deposits, send reminders, and (on Pro+) rebook from your waitlist — nothing beyond that. You may disconnect at any time, and your bookings stay exactly where they are.

7.3 Stripe Connect and deposits — the platform never holds funds. Refundable deposits are charged, authorized, held, refunded, and (on a no-show) forfeited on your own connected Stripe account. SlotSaver takes no application fee on deposits and never routes deposit money through an account we control. You are the merchant of record for every deposit. As between you and Stripe and your clients, chargeback liability, refund obligations, and dispute handling on deposits sit with you. We facilitate the mechanics at your instruction; we are not a party to any deposit transaction (see §10.4).

7.4 Authorization for actions. By arming the guard, you authorize the Service, within the scopes you grant, to: place and release manual-capture deposit holds on your connected Stripe account; auto-refund a deposit when a client is recorded as attended; capture (forfeit) a deposit to you when a client is recorded as a no-show, per the grace window and terms you configure; send reminder and lifecycle emails to your clients on your behalf; and, on Pro+, send waitlist offers. You may revoke these authorizations at any time by disconnecting the relevant integration, which stops future actions.

7.5 No control over third parties. We are not responsible for the availability, accuracy, or acts of Third-Party Services, and their failure, downtime, rate-limiting, or change may affect the Service — including whether a deposit, refund, reminder, or webhook is processed on time.

§8 Accuracy Disclaimer (Output)

The Service produces Output — including your no-show scan figures, deposit states, reminder schedules, waitlist offers, and analytics — from your data and from events reported by Third-Party Services. Output is provided for informational and operational purposes and may be incomplete, out of date, or incorrect, for example if a booking tool reports an event late or incorrectly, if a webhook is missed, or if a client's payment method fails. Output is not legal, tax, accounting, or financial advice. The no-show scan is an estimate based on your inputs and past bookings; it is not a projection or guarantee of future results. You are responsible for reviewing Output and for deciding whether and how to rely on it.

§9 Warranty Disclaimer

THE SERVICE, OUTPUT, AND ALL RELATED MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, THAT EVERY DEPOSIT WILL BE HELD, REFUNDED, OR FORFEITED CORRECTLY OR ON TIME, THAT EVERY REMINDER OR WAITLIST OFFER WILL BE DELIVERED, OR THAT OUTPUT WILL BE ACCURATE, COMPLETE, CURRENT, OR RELIABLE. WE DO NOT WARRANT ANY PARTICULAR RESULT, INCLUDING ANY REDUCTION IN NO-SHOWS, ANY DEPOSIT COLLECTED OR FORFEITED, ANY SLOT RE-FILLED, OR ANY REVENUE RETAINED OR RECOVERED.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

§10 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

10.1 Exclusion of certain damages. NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BOOKINGS, LOST DATA, LOST GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY.

10.2 Cap. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (a) THE TOTAL SUBSCRIPTION FEES YOU ACTUALLY PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE LIABILITY, OR (b) ONE HUNDRED U.S. DOLLARS ($100). Because deposits never flow through us, deposit amounts are not fees paid to us and do not increase this cap.

10.3 Application. THESE LIMITS APPLY TO ALL THEORIES OF LIABILITY (CONTRACT, TORT, STATUTE, OR OTHERWISE) AND ARE AN ESSENTIAL BASIS OF THE BARGAIN. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you; in that case our liability is limited to the least extent permitted.

10.4 Funds flow and third-party outcomes. Deposits are charged, held, refunded, and forfeited on your Stripe account; we are not a party to those transactions and are not liable for them. We are not liable for the acts, omissions, decisions, refunds, chargebacks, disputes, or account actions of any Third-Party Service or of your own clients — including a client's failure to attend, a client's dispute of a deposit, a delayed or missed booking event, a lost or double booking, or a Stripe or Calendly outage. Your relationship with your clients, and the legality and disclosure of any deposit or no-show fee, are yours (see §11 and §21).

§11 Indemnification

You will defend, indemnify, and hold harmless The Atlas Project and its owners, employees, and agents from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Your Content; (b) your use of the Service or Output; (c) your violation of these Terms, applicable law, or third-party rights (including data-protection, anti-spam, and consumer-protection laws, and the rules of any booking tool or payment processor you connect); (d) actions you authorized us or the Service to take in your connected accounts or on your behalf, including placing, refunding, or forfeiting deposits and sending reminders to your clients; and (e) your relationships and transactions with your own clients, including any dispute over a deposit, a no-show fee, a refund, a cancellation, or a missed or lost booking. We may assume the exclusive defense of any matter subject to indemnification, at your expense, and you will cooperate.

§12 Term; Suspension; Termination

12.1 Term. These Terms apply while you have an Account or use the Service.

12.2 Termination by you. You may terminate by cancelling and closing your Account. §3.6–3.7 (cancellation/refunds) apply.

12.3 Suspension/termination by us. We may suspend or terminate your access, with or without notice, for (a) breach of these Terms or the Acceptable Use section, (b) non-payment, (c) legal or security risk, or (d) conduct that may harm us, other users, or third parties. Where practical and lawful, we will give notice.

12.4 Effect. On termination, your license to use the Service ends and the guard stops arming new bookings. We will make Your Content available for export for a limited period where feasible, then delete or de-identify it on our ordinary cycle, except records we must retain by law. Deletion of personal data we process on your behalf follows the mini-Data Processing Addendum (Privacy Policy). Deposits already held on your Stripe account are unaffected by termination and remain governed by your Stripe account and the terms you set with your clients.

12.5 Survival. Sections that by their nature should survive (e.g., §§3.7–3.8, 5–6, 8–11, 13–19, 21) survive termination.

§13 Modifications to These Terms

We may update these Terms. If we make a material change, we will provide notice by email to your Account address or by a conspicuous in-product notice at least 15 days before it takes effect (or as required by law), and we will update the "Effective date." Non-material changes take effect when posted. Your continued use after the effective date constitutes acceptance. If you do not agree, you must stop using the Service and may cancel under §3.6.

§14 Governing Law and Venue

14.1 Governing law. These Terms are governed by the laws of the State of [STATE=New York] and applicable U.S. federal law, without regard to conflict-of-laws rules. The U.N. Convention on Contracts for the International Sale of Goods does not apply.

14.2 Venue. Subject to §15, the state and federal courts located in [STATE=New York] have exclusive jurisdiction, and each party consents to personal jurisdiction and venue there.

Owner flag: [STATE=New York] is an educated default, not a researched match to your situation. Confirm it against your state of LLC formation and where you actually operate before launch.

§15 Dispute Resolution

15.1 Informal resolution first. Before filing any claim, you agree to contact us at admin@the-atlas-project.net and attempt in good faith to resolve the dispute for at least 30 days.

15.2 Courts. Any dispute that is not resolved informally will be resolved exclusively in the state or federal courts located in [STATE=New York], as set out in §14.2, and each party waives any objection to that venue. Each party waives any right to a jury trial to the extent permitted by law.

Owner flag: This portfolio ships with courts (litigation) as the default dispute mechanism, which is the lower-risk option to launch with. A binding-arbitration alternative (AAA, class-action waiver, 30-day opt-out) is available in the master framework and can be adopted in a later Terms update after attorney review. Do not mix the two — keep the same choice across every product.

§16 Children

The Service is not directed to individuals under 18, and we do not knowingly collect personal information from them. If you believe a minor has provided us personal information, contact admin@the-atlas-project.net and we will delete it.

§17 Export, Sanctions, and Trade Compliance

You represent that you are not located in, and are not a resident or national of, any country or region subject to comprehensive U.S. sanctions, and that you are not on any U.S. government restricted-party list. You will not use the Service in violation of U.S. export-control or sanctions laws. We may block or terminate access to comply.

§18 Notices; Assignment; Force Majeure; Miscellaneous

18.1 Notices to you may be sent to your Account email or posted in-product. Notices to us go to admin@the-atlas-project.net. 18.2 Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. 18.3 Force majeure. Neither party is liable for delay or failure due to causes beyond reasonable control, including third-party outages. 18.4 No waiver. A failure to enforce is not a waiver. 18.5 Relationship. The parties are independent contractors; these Terms create no agency, partnership, or joint venture. 18.6 No third-party beneficiaries, except indemnified parties under §11. Your clients are not third-party beneficiaries of these Terms.

§19 Severability; Entire Agreement

If any provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the rest remains in effect. These Terms, together with the Privacy Policy, the SlotSaver rider below, and your Order, are the entire agreement between you and us regarding the Service and supersede prior agreements on the subject.

§21 SlotSaver Product Rider

This rider states terms specific to SlotSaver. Where it conflicts with a general section above, this rider controls for SlotSaver.

21.1 The platform never holds funds; you are the merchant of record. Every refundable deposit is charged, authorized, held, refunded, and (on a no-show) forfeited on your own connected Stripe account via Stripe Connect. SlotSaver takes no application fee on deposits and never holds, controls, or routes deposit money. You are the merchant of record for every deposit and every forfeited amount is 100% yours. As between you and your clients and Stripe, you bear responsibility for deposit disputes, chargebacks, and refunds. We are not a party to any deposit transaction.

21.2 Auto-refund is best-effort; your refund and cancellation policy is yours. SlotSaver's auto-refund and forfeiture logic runs on your booking events and a grace window you configure, and is provided on a best-effort basis; it depends on timely, accurate events from your booking tool and on Stripe processing. You remain solely responsible for your own refund, cancellation, deposit, and no-show policy — including its terms, its fairness, and its clear disclosure to your clients before they book or pay a deposit. SlotSaver is a tool that executes the policy you set; it is not your policy and does not set it. You should review the deposit-lifecycle states in your dashboard and handle any exceptions manually.

21.3 Reminders are email-only and sent on your behalf; you are the sender of record. SlotSaver sends appointment reminders, deposit-status, and waitlist messages by email only — there is no SMS or text-message feature. These messages are sent on your behalf to clients whose contact details you provide or connect. You are the sender of record. You are responsible for having a lawful basis and any required consent to email your clients and for complying with applicable anti-spam and electronic-communications laws (e.g., CAN-SPAM and, where applicable, CASL or similar). You represent that the client email addresses you provide were collected lawfully for this purpose.

21.4 No-show fees and deposits — legality varies; it's your responsibility. Whether, and how much, you may charge, hold, or forfeit a deposit or no-show fee is governed by the law of your jurisdiction and the norms and regulations of your industry (which for some services — e.g., certain health, wellness, or regulated professions — may restrict or prohibit such fees). Determining the legality of your deposit and no-show-fee practice, setting a lawful amount, and disclosing it properly are your responsibility, not ours. We make no representation that any particular deposit or no-show charge is enforceable or lawful in your context, and the accuracy disclaimer (§8) and warranty disclaimer (§9) apply.

21.5 We are your processor for client data. To provide deposits, reminders, and the waitlist, SlotSaver processes personal data about your clients (such as names, email addresses, appointment times, and deposit records) on your instruction and on your behalf. As to that data, you are the controller and we are your processor. The mini-Data Processing Addendum in the Privacy Policy applies. You are responsible, as controller, for the legal basis and disclosures owed to your clients.

21.6 No guarantee of results; not liable for lost bookings. We do not guarantee any reduction in no-shows, any deposit collected or forfeited, any slot re-filled from the waitlist, or any revenue retained. We are not liable for lost, missed, delayed, or double bookings, whether caused by your booking tool, Stripe, a missed webhook, a client's conduct, or any cause outside our reasonable control. The liability cap (§10.2) and disclaimers (§§9–10) apply in full.

21.7 Public deposit-status pages. The Service provides a public, unindexed deposit-status page for each deposit (reachable only by a per-deposit token) so your clients can see whether a deposit is held, refunded, released, or forfeited. You are responsible for how you share those links with your clients.

Effective date: July 18, 2026 · The Atlas Project · admin@the-atlas-project.net · admin@the-atlas-project.net

This document was prepared with automated assistance and has not been reviewed by an attorney. It is not legal advice.